Privacy Policy

This Privacy Policy explains what personal information Rockettags collects when you use rockettagsworld.com, how we use it, and the choices you have. We respect your privacy and only collect what we need to fulfill your order and run our store.

1. Information we collect

• Order & contact details — name, email, shipping/billing address and the contents of your order.
• Custom artwork & text — any names, messages or files you provide for personalized items.
• Payment information — handled directly by our payment processors (Stripe, and PayPal where offered). We receive a confirmation and limited, non-sensitive details (such as card brand and last four digits); we never receive or store your full card number.
• Usage data — basic analytics such as pages visited and device type, used to improve the Site.

2. How we use it

• To process payments, fulfill and ship your order, and send order updates.
• To provide customer support and handle returns or proofs for custom items.
• To prevent fraud and keep the Site secure.
• To improve our products and, where you have opted in, to send occasional updates.

3. Third parties we share with

We share data only with service providers who help us operate. When you pay, your name, contact, billing and shipping details are shared with the payment processor you choose so the transaction can be completed:

• Stripe, Inc. — card payment processing. See the Stripe Privacy Policy.
• PayPal (where offered) — payment processing and PayPal Buyer/Seller protection. See the PayPal Privacy Statement.
• Shipping carriers — to deliver your order and provide tracking.
• Hosting & analytics providers — to run and measure the Site.

These processors act on our instructions under data-processing agreements. We do not sell your personal information.

4. Cookies & tracking

We use essential cookies to run the cart and checkout, and analytics cookies (only with your consent) to understand Site usage. When you pay, our payment processors (Stripe and, where offered, PayPal) may set their own cookies and collect device information for fraud prevention and to process the payment.

You can accept or decline non-essential cookies via the cookie banner shown on your first visit, and change your choice at any time by clearing cookies in your browser settings.

5. Your rights

Depending on where you live (including under the EU/UK GDPR and California’s CCPA), you may have the right to access, correct, delete or port your data, and to object to certain processing. To make a request, contact us via the Contact page and we will respond within the time required by law.

6. Data retention & security

We keep order records for as long as needed to fulfill orders and meet legal and tax obligations, then delete or anonymize them. We use HTTPS across the Site and rely on our payment processors’ PCI-DSS-certified infrastructure (Stripe and PayPal) for payments.

7. Children

Our Site is intended for adults. We do not knowingly collect personal information from children. (Note: some products contain small parts — see safety guidance on product pages.)

8. Changes & contact

We may update this policy and will post the new date above. Questions or requests? Reach us through the Contact page.